SHIPPING & RETURNS

SHIPPING POLICY

The estimated shipping cost depends on weight and destination for all overseas buyers.

Contact us through our online contact form to check prices related to your destination.

Shipping within Australia attracts a flat rate. Delivery times may vary from state to state.

Local delivery is available at no cost, for delivery addresses on the Sunshine Coast.

An email will be sent with a tracking number once item/s have been dispatched.

​​RETURN & EXCHANGE POLICY​

30 day return policy is applied if you are not 100% satisfied. All returns must be made within the 30 days of receiving your order in a salable condition for a full refund or exchange. The product must be unused and sent back in the original packaging at buyers expense, the cost of postage will be reimbursed upon inspection of returned goods and refund/exchange. All custom items are non refundable unless they are considered resalable which is at SOMMERSO discretion. No refunds on sale items. Shipping costs are non refundable unless it is a faulty item/product.